# Docistra

> Docistra is AI clinic software for doctors, clinics, labs and radiology centers in Egypt. An AI receptionist answers patients on the clinic's own WhatsApp number in Egyptian Arabic and English, 24/7, and books them into the schedule. Visits, prescriptions, lab and radiology results, finance and the team run from one dashboard. Plans are tiered by the number of doctors.

Site: https://docistra.com (English under /en, Arabic under /ar). Docs: https://help.docistra.com.

Key facts:
- Plans are tiered by the number of doctors: each plan has a doctor limit and a monthly (or yearly) fee that includes a set number of bookings. A clinic with more doctors needs a bigger plan. Extra bookings past the allowance cost the plan's overage price. There is no per-message fee.
- Every plan includes every feature. Plans differ only in doctor seats (each seat also gets a public doctor page), included bookings, the overage price, the website widget, the "Powered by Docistra" badge and support priority.
- The first 30 bookings are free, with no card and no time limit.
- Only visits that actually happen count as bookings. Cancellations and no-shows never count.
- Going over a plan never stops bookings or the AI.
- AI messages have a fair-use allowance that grows with bookings. Passing it never pauses the AI; the Docistra team reaches out about a better-fitting plan.
- Payment is by InstaPay, mobile wallet or bank transfer, in EGP. There is no online card payment.
- Patients message the clinic's own WhatsApp Business number on Meta's official Cloud API. Telegram bots are free.
- Cancel any time; patients, visits and prescriptions stay available to export for 30 days after cancellation.

## Plans and prices (live, in EGP)

Monthly:
- Solo (Solo doctor): 799 EGP/month; 300 bookings/month included; 1 doctor; extra booking 3 EGP. Website widget: no. Payroll and doctor fees: no. Team attendance: no. Income statement and cash flow: no. Remove "Powered by Docistra": no. Priority support: no.
- Team (Small clinic): 1,999 EGP/month; 800 bookings/month included; up to 5 doctors; extra booking 2.75 EGP. Website widget: yes. Payroll and doctor fees: yes. Team attendance: yes. Income statement and cash flow: yes. Remove "Powered by Docistra": no. Priority support: no.
- Clinic (Multi-doctor clinic): 4,499 EGP/month; 2,000 bookings/month included; up to 10 doctors; extra booking 2.5 EGP. Website widget: yes. Payroll and doctor fees: yes. Team attendance: yes. Income statement and cash flow: yes. Remove "Powered by Docistra": yes. Priority support: no.
- Center (Polyclinic, lab, radiology): from 8,999 EGP/month, quoted by volume (contact sales); 5,000 bookings/month included; unlimited doctors; extra booking 2 EGP. Website widget: yes. Payroll and doctor fees: yes. Team attendance: yes. Income statement and cash flow: yes. Remove "Powered by Docistra": yes. Priority support: yes.

Yearly (the price of 10 months, "2 months free"):
- Solo: 7,999 EGP/year; 3,600 bookings/year included; same doctors, extra-booking price and features as monthly.
- Team: 19,999 EGP/year; 9,600 bookings/year included; same doctors, extra-booking price and features as monthly.
- Clinic: 44,999 EGP/year; 24,000 bookings/year included; same doctors, extra-booking price and features as monthly.
- Center: from 89,999 EGP/year; 60,000 bookings/year included; same doctors, extra-booking price and features as monthly.

Every plan includes:
- AI receptionist that answers and books on WhatsApp, in Egyptian Arabic and English
- Knowledge base the AI answers from
- Unlimited WhatsApp reminders (Docistra doesn't charge for reminders. A reminder sent more than 24 hours after the patient's last message is a WhatsApp template message, and Meta charges you for it.)
- Clinic page
- Multiple branches
- Clinic, lab & radiology modules
- Post-visit patient reviews
- Referring-doctor result links
- WhatsApp support

For labs and radiology centers, "doctors" on a plan means staff seats. There are no add-ons or locked modules.

## Main pages

- [Pricing](https://docistra.com/en/pricing): plans, prices, included bookings, overage and the pricing FAQ
- [Features](https://docistra.com/en/features): every feature, all included on every plan
- [How it works](https://docistra.com/en/how-it-works): from signup to first booking
- [Try the AI live](https://docistra.com/en/try): talk to the AI receptionist
- [Compare clinic software in Egypt](https://docistra.com/en/compare/clinic-management-software-egypt): Docistra next to other Egyptian clinic systems, with published prices
- [WhatsApp auto-reply for clinics](https://docistra.com/ar/whatsapp-auto-reply-for-clinics): how Docistra differs from the WhatsApp Business app's auto-reply and button bots (Arabic; English at /en/)
- [Specialties](https://docistra.com/en/specialties): dental, dermatology, pediatrics, OB/GYN, internal medicine
- [Blog](https://docistra.com/en/blog)
- [Contact](https://docistra.com/en/contact) and [WhatsApp](https://wa.me/201042054475)
- [Refund policy](https://docistra.com/en/refund), [Terms](https://docistra.com/en/terms), [Privacy](https://docistra.com/en/privacy)

## Docs

- [Docs llms.txt](https://help.docistra.com/llms.txt): index of the user docs
- [Docs llms-full.txt](https://help.docistra.com/llms-full.txt): every docs page in one file
- [Plans & Pricing docs](https://help.docistra.com/billing/plans): the free trial, what counts as a booking, fair use, activating a plan

## Features

- [Appointments & Queue](https://docistra.com/en/features/appointments): Kanban board, queue numbers, statuses
- [Patients & Medical Records](https://docistra.com/en/features/patients): Full medical history, notes, documents
- [Doctors & Schedules](https://docistra.com/en/features/doctors): Availability, fees, per-doctor rules
- [Digital Prescriptions](https://docistra.com/en/features/prescriptions): PDF prescriptions delivered on WhatsApp
- [Visit Workspace](https://docistra.com/en/features/visit-workspace): History, today's notes, Rx and alerts on one screen
- [Prescription Designer](https://docistra.com/en/features/prescription-designer): Clone your paper from a photo or design your own
- [Medical Reports](https://docistra.com/en/features/medical-reports): Sick leave, referrals, A4 print
- [Services Catalogue](https://docistra.com/en/features/services): Bilingual service list with pricing
- [Insurance Providers](https://docistra.com/en/features/insurance): Contracted networks and card acceptance
- [Clinic Module](https://docistra.com/en/features/clinic): The full clinic operating system
- [Lab Module](https://docistra.com/en/features/lab): Walk-in intake, test catalogue, result delivery
- [Radiology Module](https://docistra.com/en/features/radiology): Intake, imaging catalogue, scan sharing
- [WhatsApp AI Booking](https://docistra.com/en/features/whatsapp-ai): AI answers, books, reschedules on WhatsApp
- [Website Chat Widget](https://docistra.com/en/features/widget): Same AI, running on your clinic's website
- [Egyptian Dialect](https://docistra.com/en/features/egyptian-dialect): AI tuned for Egyptian Arabic + typos
- [Knowledge Base](https://docistra.com/en/features/knowledge-base): Upload PDFs, docs, FAQs for the AI to learn
- [Auto Reminders](https://docistra.com/en/features/reminders): 24h WhatsApp reminders, auto-cancel no-shows
- [In-Dashboard AI Agent](https://docistra.com/en/features/ai-agent): Chat with your data - schedules, revenue, patients
- [Doctor Assistant](https://docistra.com/en/features/doctor-assistant): Doctor-only AI for patients, schedule and lab papers
- [Doctor-Patient Inbox](https://docistra.com/en/features/conversations): Assigned conversations with AI drafting
- [Revenue & Finance](https://docistra.com/en/features/finance): Revenue, income statement, cash flow, cash count
- [Patient Reviews](https://docistra.com/en/features/reviews): Post-visit reviews collected on WhatsApp
- [Team & Roles](https://docistra.com/en/features/team): Roles, permissions, branches and attendance
- [Branded Clinic Page](https://docistra.com/en/features/clinic-page): Public clinic page at your own slug
- [Plans & Billing](https://docistra.com/en/features/billing): Plans by number of doctors, with automatic invoices
- [WhatsApp Numbers & Telegram Bots](https://docistra.com/en/features/channels): Your own numbers, per-branch routing, chat import
- [Procedures & Costs](https://docistra.com/en/features/procedures): Catalog, item costs, margin, visit bills
- [Tooth Chart & Treatment Plans](https://docistra.com/en/features/dental-chart): FDI chart, surfaces, priced plans
- [Patient Account & Installments](https://docistra.com/en/features/dental-account): Payments, installments, balance
- [Dental Lab Orders](https://docistra.com/en/features/dental-lab): Lab work, stages, due dates
- [Dental Inventory](https://docistra.com/en/features/dental-inventory): Stock, low alerts, auto usage
- [Doctor Share](https://docistra.com/en/features/doctor-share): Doctor fees, owed and paid out
- [Multi-Branch Clinics](https://docistra.com/en/features/multi-branch): Branch switcher, per-branch numbers, QR check-in

## Specialties

- [Dental clinics](https://docistra.com/en/specialties/dental): Tooth chart, priced plans, installments, dental lab and doctor share
- [Dermatology & aesthetics](https://docistra.com/en/specialties/dermatology): Priced sessions, before/after photos, and price answers on WhatsApp
- [Pediatric clinics](https://docistra.com/en/specialties/pediatrics): Parents book on WhatsApp at night, numbered queue, dosed prescriptions on WhatsApp
- [OB/GYN clinics](https://docistra.com/en/specialties/gynecology): Private files, ultrasound images, and lab results back on WhatsApp
- [Internal medicine clinics](https://docistra.com/en/specialties/internal-medicine): Repeat chronic prescriptions in a tap, lab results on WhatsApp, full history