Clinic staff roles and permissions in Egypt
Your clinic staff, on the system
Owner, manager, reception, doctor - each one sees only their part
Reception permissions
4 / 8
- Book and cancel
- Check patients in
- See patients
- Take payments
- See FinanceSensitive
- Add and edit expensesSensitive
- Manage attendance and leave
- See and pay salariesSensitive
Pick a role and flip any switch; it applies to everyone in that role right away. Only the owner gives the Sensitive ones.
The problem
The whole clinic shares one login, so reception sees the month's profit and everyone's salary. People who left still have the password months later. Attendance lives in a notebook at the desk, and nobody remembers who was late last Tuesday.
Team & Roles
Invite to the team
Branch access
The invite arrives by email
Pick a role and a branch, then press Invite
Permissions and branches
Mona Adel
Reception
Branch access
- Nasr City
- Maadi
Today's appointments she sees
- 10:00Sara H.Nasr City
- 11:30Karim T.Nasr City
Switch a branch on or off; the list follows
Assistants and attendance
My attendance
Team plan and upOn the reception screen. Changes in 30s
Not checked in yet
Present
18 days
Late
25 min
Absent
0
Pick the method the clinic turned on, then check in
Inside
- Invite by email; doctors get their own invite link from the Doctors page
- Six built-in roles: Owner, Manager, Reception, Doctor, Doctor's assistant, Finance manager
- Your own roles on Manager or Reception, with a switch for each permission
- Finance, expenses and salaries: only the owner can give them
- Limit a member to some branches
- Doctor's assistant linked to their doctors, with record and payment switches
- Attendance by app button, reception QR or location, plus leave requests (Team plan and up)
- Two-step verification and a list of active devices for every account
Who this is for
Solo clinic with one receptionist
Owner plus Reception. One email invite, and reception books, checks patients in and takes payments without ever opening Finance.
Clinic with a call center
A role built on Reception with Take payments switched off: they book, move appointments and answer the inbox, and never touch the money.
Clinic with an outside accountant
Give the accountant Finance manager: Finance, expenses and payments, nothing clinical. Each branch's reception is limited to its own branch, and the owner sees the whole clinic.
Common questions
How do staff sign in?
Each person has their own account: the email they were invited on with a password, or Google. Once they verify their mobile number in their account, they can sign in with it too.
Can I make my own roles?
Yes. On the Roles tab, start from Manager or Reception, name the role in Arabic and English, and turn each permission on or off. Only the owner can make Manager-based roles.
Who can give access to the money?
Only the owner. See Finance, Add and edit expenses and See and pay salaries are marked Sensitive; a manager sees those switches but can't change them.
Is there a limit on how many staff I can invite?
Staff are unlimited. Plans are priced by bookings, and each plan also covers a number of doctors (see pricing): Solo 1 doctor, Team up to 5, Clinic up to 10, and Center unlimited.
Ready to run team & roles on Docistra?
First 30 bookings free. No card, no clock.
