Docistra pricing for clinics in Egypt
Simple plans for every clinic. First 30 bookings free on any plan. No card, no clock.
In every plan
- AI receptionist that answers and books on WhatsApp, in Egyptian Arabic and English
- Knowledge base the AI answers from
- Unlimited WhatsApp reminders
- Clinic page
- Multiple branches
- Clinic, lab & radiology modules
- Post-visit patient reviews
- Referring-doctor result links
- WhatsApp support
Frequently Asked Questions
How are plans priced?
By the number of doctors: Solo is one doctor, Team up to 5, Clinic up to 10, Center has no limit. Each plan includes a monthly number of bookings; if you go past it, you pay only for the extra bookings. AI messages are not charged separately.
What counts as a booking?
Any confirmed patient visit, test, or scan that gets a result or a visit record. Cancellations and no-shows don't count.
What happens if I go over my plan?
Bookings never stop, and neither does the AI. Extra bookings are billed at your plan's overage rate on the same invoice. AI messages have a fair-use allowance that grows with your bookings. If you pass it, we reach out to find a better-fitting plan; nothing gets switched off.
Can I cancel or get a refund?
Request cancellation any time from settings or on WhatsApp; we settle the last invoice and stop the subscription. See the refund policy for the details.
Can I export my data?
Yes. Patients, visits, and prescriptions export any time, and stay available 30 days after cancellation.
Do lab and radiology modules cost extra?
No. Clinic, lab, and radiology are in every plan. A booking counts the same whatever kind it is. For labs and radiology centres, "doctors" on the plan means staff seats.
Does the referring doctor need an account to receive results?
No. Results reach the referring doctor on WhatsApp for free, with no account.
Do patients message my own number?
Yes. You connect your own WhatsApp Business number (or one per branch) in settings on Meta's official Cloud API, and the assistant answers your patients from your number. No connected number means no WhatsApp; Telegram bots are free either way.
